Focus: ECM

About VILT

ECM has been VILT's Focus since the very beginning. Learn below what it is and how your organization can benefit from ECM.

What is ECM?

According to AIIM (the enterprise content management association):

Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organization's unstructured information, wherever that information exists.

Enterprise content management systems combine a wide variety of technologies and components, some of which can also be used as stand-alone systems without being incorporated into an enterprise-wide system.

The diagram below illustrates the 5 categories of ECM components.

The Capture category contains components for generating, capturing, preparing and processing analog and electronic information. This includes tecnologies such as:

  • Document imaging
  • Forms processing
  • Indexing and categorization

The Manage category includes all the components are for the management, processing, and use of information. This includes the following subcategories:

  • Document Management (DM)
  • Collaboration (also known Enterprise 2.0)
  • Web Content Management (WCM)
  • Enterprise Portals
  • Records Management (RM)
  • Workflow / Business Process Management (BPM).

Store components are used for the temporary storage of information which it is not required or desired to archive. Even if it uses media that are suitable for long-term archiving, Store is still separate from Preserve.

The Deliver components of ECM are used to present information from the Manage, Store, and Preserve components. The "Deliver" components comprise three groups of technologies:

  • transformation technologies: personalization, conversion, compression, syndication, etc.
  • security technologies: electronic signatures, digital rights management and watermarking.
  • distribution technologies/channels:
    • web (Internet, extranet and intranet)
    • e-mail and fax;
    • data transfer by EDI, XML or other formats;
    • mobile devices;
    • data media (CDs, DVDs, etc);
    • Digital TV and other multimedia services
    • Paper.

The Preserve components of ECM handle the long-term, safe storage and backup of static, unchanging information.

 

 

What benefits can my organization get from ECM?

Good ECM can bring tremendous business benefits to your organization. Find below the most important and tangible:

  1. Cost reduction: Save money in paper and human resources in paper handling processes.
  2. Productivity increase: The same tasks will take less time, producing timely responses and decisions;
  3. Reduce phisical storage needs: By reducing paper you reduce you paper storage needs, gaigning space/money.
  4. Improve satisfaction: By being more efficient and having better organization, you improve employee, partner and customer satisfaction;
  5. Total Security: All your business relevant information and processes will be more secure.
  6. Compliance: Full legal and certified compliance;
  7. Better control: Tight control over enterprise knowledge through centralized security;

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